Shipping Information

Shipping Policies

Christmas shipping deadlines

We would love you to receive your Xmas presents well and truly ahead of Santa!

Packages will be delivered up until the 22nd of December. See below for delivery and processing times. To guarantee your order arrives in time, please order before Friday 15th, and if you are delivering to a rural address, please consider leaving more time.

Couriers are back on for pickups and deliveries from the 27th-30th then again form the 3rd.

We'll be celebrating Christmas from home this year, so Belle & Sage will be operating as usual though out the holidays, though there may be slight delays in restocking due to supplier closure. 

If you have any questions about any of the above or any orders, please contact me, I'm happy to talk through any recommendations!

 

Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase.

Deliveries within New Zealand

Please allow 1 - 3 working days for your order to be processed. Please allow 1-3 working days for delivery once the order has been shipped, though sometimes due to unforeseen circumstances it may take a little longer. We provide a money-back guarantee on all unused goods returned in original condition within 10 days of receipt.

We accept responsibility for parcels lost in transit in New Zealand prior to delivery to your home/business provided we are notified within 7 days. We cannot accept responsibility for your parcel once delivery has been made.

We will accept responsibility for breakages in transit within New Zealand.  If you experience a breakage please hold onto the item and packaging and notify us immediately by contacting us.

Postage and packaging for all NZ orders is $7.00

International Orders 

We can reliably deliver to Australia, Asia Pacific region, USA, Canada, Europe and the UK.

Please check with us in advance if you are ordering from anywhere other than the countries listed above and delivery will be assessed in consultation with NZ Post. 

Belle and Sage uses New Zealand Post International Air freight for all international deliveries. Please allow 1-3 working days for your order to be processed and dispatched then 3-15 working days for delivery.

Postage and packaging for all international orders is $15.00

We are happy to provide a money-back guarantee on all unused goods returned within 30 days of receipt.  Damaged or defective goods will be returned and replaced at our cost. Please notify us of any damage by contacting us immediately upon receipt.  

Belle and Sage accepts no liability for any goods lost in transit outside of New Zealand.


Please note ethanol/alcohol based perfume cannot be delivered outside New Zealand.Please check the ingredients listed before purchasing a perfume.
 

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